Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ad-discountperformance.com. Please note that returns will need to be sent to the following address:
A&D Discount Performance
2285 Plank Road
Duncansville Pa 16635
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ad-discountperformance.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ad-discountperformance.com.
Refunds:
All Refund are issued back the same way the payment was sent. We can also issue store credit. Once store credit has been issued the refund is final.
Returns, Cancellations, Exchanges, Restocks, & Warranty Policies
No Returns/ Exchanges Will be accepted after 30 days of invoice date. This date is located on the invoice.
Please Call Us At 814-695-5778 Before returning any parts,
You will need the invoice number located on the top right hand side of your invoice. All returns/exchanges must have a copy of the invoice and a RMA # enclosed to be processed.
Any returns without proper paperwork will be refused and returned back to you at your expense.
Any parts that have been used , installed, altered and not returned in the original new and clean packaging will not be accepted for return or exchange. Any dirty or damaged packaging will not be accepted for return.
Any parts returned must be new/unused and in original and clean manufacture packaging, returned packaging cannot have any other writing on it. It must be returned the same condition that you received it.